Planning a remodeling project can be both exciting and stressful. While it’s fun to look forward to the possibilities of your transformed space, it’s also important to be a savvy customer. If you ask the right questions before hiring a Louisville remodeler, you can make sure you get the right contractor for your particular job.
The National Association of the Remodeling Industry (NARI) put together a comprehensive list of questions to ask when interviewing remodeling contractors. Here are just a few of them:
How long have you been in business in the Louisville area? Choose a local company with an established history of successful remodels, unless you want to be an inexperienced contractor’s “learning project.”
Also, remember that different places have different historic building methods, materials, codes and common issues. A contractor with a long history somewhere else may not be as prepared for your project as someone who’s done a lot of work in the Louisville area.
What is the schedule for the project? It’s important to establish when the contractor will be able to start, and when they expect to complete your project. Ask about potential conflicts with other projects, and typical working hours, so you can plan accordingly.
Is the contractor a specialty firm or full-service? Specialty contractors may be a good choice for small projects, but larger or more complex remodels are best handled by a full-service company. A full-service firm may also have dedicated specialty teams, which can provide the best of both worlds.
May I have a list of references for similar projects you’ve completed? Don’t settle for less than three references, which should include names, phone numbers and addresses. Ideally, these should all be from remodeling projects which were similar in scope to the project you are planning.
If you’d like to see the complete list of interview questions that will help you establish a company's qualifications and reputation, visit NARI.org.